difficult people

Use this secret weapon to get through to challenging people, part 2

Use this secret weapon to get through to challenging people, part 2

How do you handle someone who tends to drive you crazy?

I'm sure you know someone like this. Think of the family member with an annoying habit, or the friend who just calls to unload their baggage onto you, the coworker who has doesn't follow through with an assigned task, you get the picture.

Use this secret weapon to get through to challenging people, part 1

Use this secret weapon to get through to challenging people, part 1

Who comes to your mind when you think of a challenging or difficult person? Now that you have that picture in your mind, what can you do to get through to them? I mean, what can you do to create a genuine breakthrough and begin building a positive relationship?